Job Description
About Impactia Corp
Impactia Corp is a growing marketing and brand strategy firm focused on delivering innovative campaigns and exceptional client experiences. We offer a collaborative environment with strong opportunities for career growth.
Position Overview
Impactia Corp is seeking an enthusiastic Entry-Level Customer Service Assistant to support client interactions and ensure a positive customer experience. This is a great opportunity for candidates looking to start a career in customer service and client relations.
Key Responsibilities
* Respond to customer inquiries via phone, email, and in person
* Provide accurate information about services and campaigns
* Assist customers with questions, concerns, and service requests
* Maintain records of customer interactions in company systems
* Escalate complex issues to appropriate departments
* Follow up with customers to ensure satisfaction
Minimum requirements:
* High school diploma or equivalent required
* Strong communication and interpersonal skills
* Basic computer and data entry skills
* Ability to multitask and stay organized
* Positive attitude and willingness to learn
Benefits
* Medical, Dental, and Vision Insurance
* 401(k) with Company Match
* Paid Time Off and Paid Holidays
* Stable full-time schedule
* Supportive team environment REQUISITOS
Job Tags
Permanent employment, Full time
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